Leave the bags.
Travel light.

Delivery Spot is a luggage storage and delivery service for travel in Korea. Leave your bags at a nearby shop, or send them to your next hotel, the airport or your home abroad. You can also get items you left at a hotel sent to you in Korea or overseas. Book and pay on the web or in the app.

Yes. Korean citizens and residents can use every service in the same way, whatever their nationality: storage, delivery within Korea, airport delivery, shipping abroad and returns of items left at a hotel. No passport check is needed, and you can pay in won with a Korean card.

Storage shops are mostly in Seoul and Busan, with more in Incheon, Gyeonggi, Daegu, Daejeon, Ulsan, Gangwon and Jeju. Luggage delivery runs from Seoul and Busan to and from Daegu, Gwangju, Ulsan, Gyeongju, Yeosu, Gangneung, Sokcho and Jeonju. Airport delivery goes from Seoul hotels to Incheon and Gimpo airports, and overseas shipping leaves from Seoul or Busan for 198 countries.

You can use Delivery Spot in 14 languages: Korean, English, Japanese, Chinese (Simplified and Traditional), Thai, Vietnamese, Indonesian, Russian, Spanish, French, German, Arabic and Persian. Switch anytime from the language menu.

No. You can book, pay and check your bookings and delivery progress on the web at deliveryspot.kr. Only the $1 first-storage offer is app-only.

Yes. Enter your name, email and phone number to book and pay without signing up. If you sign in, you can see every booking made with the same email in one place. On the web you sign in with Google or an email code.

Use the Delivery Spot map to find shops near you or your hotel. In Seoul there are shops in Hongdae, Myeongdong and Seoul Station, Gangnam, Yongsan, Jongno and Seongsu; in Busan, in Nampo-dong, Seomyeon and Haeundae. Each shop shows photos, opening hours, prices and reviews.

Standard rates per bag are $1, $2, $3 and $4 per hour for sizes S, M, L and XL, or $3, $4, $5 and $7 for the day. Part of an hour counts as a full hour. Prices can vary by shop, so you’ll see that shop’s exact price before you pay.

S is a small bag or tote, M a travel bag or backpack, L a large suitcase or big travel bag, and XL an oversized item such as a surfboard, bicycle or golf bag. When you book, choose how many bags you have in each size.

Sign in to the Delivery Spot app and book your first storage by the hour for 1–2 hours. The whole order is $1, whatever the size or number of bags. It’s for customers who have never paid for a booking before, and it can’t be combined with a referral code. It does not apply to web bookings.

Yes. After checkout, leave your bags at a nearby shop, explore hands-free and pick them up the same day at least 30 minutes before the shop closes. If you’re heading straight to the airport, you can send your bags ahead from a Seoul hotel to Incheon or Gimpo Airport instead.

Yes. Scan the QR code at the shop with your phone, then book and pay on the spot. If you booked in advance, just show your booking QR when you drop off.

Pick them up by your booked time, within the shop’s opening hours. A day booking also ends 30 minutes before the shop closes that day. There’s no extra charge for the first 20 minutes after your booked time. After that, each started hour adds the hourly rate, and each extra day adds the day rate per bag.

At drop-off, shop staff attach a tag with your order number to each bag and confirm the number of bags with you. At pickup, they check your booking QR before returning your bags. If something goes wrong, we review the drop-off and handover records and let you know whether and how much we can compensate.

Yes. Leave your suitcase at a Seoul hotel or Delivery Spot shop and we’ll deliver it to your Busan hotel or another address. It works from Busan to Seoul too, so you can take the KTX or a flight without luggage.

You can send bags within Seoul, within Busan, and between Seoul or Busan and Daegu, Gwangju, Ulsan, Gyeongju, Yeosu, Gangneung, Sokcho and Jeonju. Routes between Seoul and Busan, Daegu, Gwangju, Ulsan, Gyeongju or Yeosu show a set price right away; for other routes, we confirm the price before you pay.

Yes. Within Seoul or within Busan, we move bags left at a hotel or shop to your next hotel or address. For same-day delivery, pay and leave your bags by the cutoff time shown on the booking page (Korea time).

Yes. Bags are dropped off at a hotel or Delivery Spot shop, and they can be delivered to a hotel or a private address in Korea, such as a home. If no set price is available for the address, we confirm the price before you pay.

Between Seoul and Busan, Daegu, Gwangju, Ulsan, Gyeongju or Yeosu, one suitcase costs KRW 54,000 (US$49) if you drop it off before 10:00, or KRW 87,000 (US$79) between 10:00 and 14:00. Prices are per order: two suitcases start at KRW 98,000 (US$79), and 4–8 cost the same at either time. For 9 or more bags or other routes, we confirm the price before you pay. See the price page for the latest rates.

Yes. For 1–3 suitcases, dropping off before 10:00 is cheaper; between 10:00 and 14:00 the standard price applies. For 4–8 suitcases the price is the same either way. The time is the drop-off deadline in Korea time, not the time the driver arrives.

If you pay and drop off your bags before the cutoff, they go out for same-day delivery. The exact arrival time depends on traffic and dispatch, so we don’t set one in advance. Follow pickup and delivery progress in Track my booking and by email.

Leave them at the front desk or concierge of the hotel you chose, or at the Delivery Spot shop, by the date and time shown in your booking. Payment alone does not mean your bags have been received; delivery starts once you’ve paid and handed them over.

Yes. Tap “Send my stored bags” in your storage booking. The shop, bags and contact details carry over, so you only choose where and when. The storage fee you paid stays the same and only the delivery fee is added. Any overtime from passing your booked time is settled before the bags are handed over.

For a private address, we may leave your bags at your door if no one is there. If we can’t reach the door or leave them safely, we’ll contact you. If the reservation at the receiving hotel is under a different name, add it in the notes when you book.

Up to 8 suitcases show a set price right away; for 9 or more, we confirm the price before you pay. Delivery between different regions accepts suitcases only. For large or unusually shaped items such as golf bags or bicycles, please contact support before you book.

Yes. Leave your bags at your Seoul hotel’s front desk and we’ll deliver them the same day to luggage storage at Incheon Airport Terminal 1. We aim to have them there by 3 pm and tell you where and how to collect them once they arrive. If you’re flying from Terminal 2, please contact support before you book.

Yes. We also deliver from Seoul hotels to Gimpo Airport the same day. Collect your bags at the luggage storage counter on the 1st floor of the domestic terminal, inside Gate 2 and opposite the post office.

Pay and leave your bags at the hotel by the cutoff time shown on the booking page (Korea time). Both are needed for same-day delivery. If today’s cutoff has passed, we’ll offer the earliest next date.

At Incheon Airport, collect them from the luggage storage counter at check-in counter M, 3rd floor west side, Terminal 1. At Gimpo Airport, it’s on the 1st floor of the domestic terminal, inside Gate 2 and opposite the post office. Storage for 24 hours after arrival is included; pay any extra storage directly at the counter.

The price depends on the number of bags (1–8). You can check it before you pay on the price page’s same-day airport delivery table and on the booking page. It includes 24 hours of storage at the airport.

Not yet. Airport delivery currently runs only from Seoul hotels to the airport. If you’d like to explore without your bags after landing, you can leave them at a Delivery Spot shop near your hotel or plans.

Yes. Leave them at a hotel in Seoul or Busan, or at a Delivery Spot shop that offers overseas shipping, and we’ll ship them to an address in any of 198 countries. Choose box sizes, the number of boxes and the destination country, add photos of your items, and see the shipping price before you pay.

Overseas shipping is booked by box size and number. Your travel things, such as clothes, shoes and shopping, are packed into boxes. If you want to ship the suitcase itself, please contact support before you book.

We ship to 198 countries, including the US, Japan, China, Southeast Asia and Europe. Pick a popular destination right away on the booking page or search for any country by name. If a country has no set price, we confirm it before you pay.

It’s a set price based on the destination country and the size and number of boxes. Add photos of your items and we check that the boxes fit before showing the price you pay. If the boxes at drop-off are very different, we may get back to you.

No. Bring your items in your bags or shopping bags as they are. For overseas shipping, we pack them into boxes after we receive them.

Depending on the destination country’s rules, duties or VAT may apply, and they are paid by the recipient. When you book, enter the value of your items in US dollars; it’s used for customs and does not change the shipping price. Please respond if customs or the carrier contacts you.

It depends on the destination country and customs. Once the carrier has your items, we share the tracking number so you can follow your shipment in Track my booking.

Yes. If a hotel in Seoul or Busan is holding your item, Delivery Spot collects it from the hotel and sends it to an address in Korea or abroad. You don’t need to go back to the hotel, and you can request and pay on the web.

Yes. You can request it after you’ve gone home. We collect the item the hotel is holding and ship it to your address in your country, and we show the shipping price before you pay.

Within Korea, the price depends on the size and weight of the bundle (small, medium or large), and we show it after checking your photo, before you pay. For shipping abroad, we check the price using rates by country and item type, or from your photos. Domestic rates are also on the price page under “Items left behind”.

No. You can request a return from any hotel in Seoul or Busan, partner or not. If your hotel isn’t in the list, just type its name.

Please contact the hotel first to check whether they found it. Once the hotel confirms they’re holding it, send your request and we’ll arrange the collection and delivery.

Flammables, batteries and e-cigarettes, valuables, ID documents, perishable food and weapons can’t be sent. Some countries have extra restrictions, so please check the restricted items page.

You can pay with an international card, a Korean card, PayPal, Alipay or WeChat Pay. Signed-in customers can also use their Spot Cash balance.

Delivery Spot prices are shown in US dollars. If you pay with a Korean card, you’re charged the won amount shown on screen; international cards and PayPal are charged in US dollars.

Check progress in Track my booking or from the link in your email. Once the carrier has your items, we’ll share the tracking number.

Open the link in your booking email and the booking appears on that device too. Storage bookings can also be found by phone number on the booking lookup page, and signing in with your booking email shows all your bookings in one place.

Request cancellation from your booking details. Storage cancelled early enough before it starts is fully refunded. Deliveries are fully refunded if you request it within 24 hours of payment, before pickup and before work begins; if work has started, costs already incurred are deducted. There’s no refund once your items have been picked up or shipped.

Send your booking details and photos to support. We check the handover records and the item’s condition, then let you know whether and how much we can compensate.

Yes, you get a booking slip once your booking is complete. Storage slips are also emailed to you, and storage and domestic delivery slips can be saved as an image from your booking page. You can also see the payment in your card or PayPal history.

No. There are no contract or maintenance fees. Guests pay for delivery themselves.

Contact us and we’ll send QR guides for guests and a booking link. There’s no software to install.

Keep the bags guests hand over and give them to our driver. We handle packing, shipping and guest questions.

Yes. When a guest requests and pays for an item your hotel is holding, we collect it and ship it within Korea or abroad.

No. There’s no renovation, equipment or POS setup — place the QR guide and you’re ready.

When customers check in and pay by QR, keep their bags and hand them back to the customer or our driver.

Customers seal their own bags, and our compensation policy applies if something goes wrong.

Your share of storage and delivery orders is settled monthly. We explain the settlement terms when you’re approved.

After you apply, we check your shop, send the kit and train your staff. You can start in as little as 7 days.